PRIVACY POLICY

 

At VTI Engineering, we are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, and safeguard your information when you interact with our online store. By using our website, you agree to the terms outlined in this policy.


 

1. Information We Collect

1.1. Personal Information: We may collect data such as your name, email address, shipping address, phone number, and payment details when you place an order or register on our site.

1.2. Browsing Information: We collect information about your interaction with our online store, such as your IP address, browser type, pages visited, and browsing time.


 

2. Use of Information

We use the information collected to:
2.1. Efficiently process and deliver your orders.
2.2. Send you updates about your order status and related communications.
2.3. Personalize your experience on our online store.
2.4. Send you promotions, special offers, or information about our products, provided you have given your consent.
2.5. Improve our website and services by analyzing user behavior.


 

3. Protecting Your Data

3.1. We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, or alteration.
3.2. We will not share, sell, or rent your personal information to third parties, except as described in this policy or as required by law.


 

4. Use of Cookies

4.1. Our site uses cookies to enhance your user experience.
4.2. Cookies are small text files stored on your device to remember your preferences and optimize site functionality.
4.3. You can disable cookies in your browser settings, although this may affect the functionality of the online store.


 

5. Sharing Information with Third Parties

5.1. We share your information with trusted service providers, such as payment platforms, shipping services, and logistics partners, solely to complete your transactions.
5.2. These third parties are required to handle your data confidentially and only for the specific purposes related to the services provided.


 

6. Your Rights

You have the right to:
6.1. Access the personal information we hold about you.
6.2. Request the correction of inaccurate or incomplete information.
6.3. Request the deletion of your personal data, except where the law requires us to retain it.
6.4. Withdraw your consent for receiving promotional communications at any time.


 

7. Data Retention

7.1. We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.


 

8. Links to Third-Party Sites

8.1. Our online store may contain links to external websites. We are not responsible for the privacy policies or content of such sites.


 

9. Changes to the Privacy Policy

9.1. VTI Engineering reserves the right to update this policy at any time. Changes will be posted on this page and will take effect immediately.


 

10. Contact

If you have questions about this policy or how we handle your information, contact us via:
Email: [contact email]
Phone: [customer service phone number]

Last updated: [date]

 

Thank you for trusting VTI Engineering