Terms and Conditions
Welcome to the online store of VTI Engineering. By making a purchase on our website, you agree to the following terms and conditions. Please read them carefully before completing any transaction.
1. General Terms
1.1. These terms and conditions apply to all sales made through our online store.
1.2. VTI Engineering reserves the right to modify these terms at any time. Changes will only apply to purchases made after their publication.
2. Products and Prices
2.1. All prices are expressed in [local currency] and include applicable taxes unless otherwise stated.
2.2. Product prices and availability are subject to change without prior notice.
2.3. Product images are for illustrative purposes and may slightly differ from the final product.
3. Purchase Process
3.1. The customer must provide accurate and complete information when making a purchase.
3.2. Once the purchase is confirmed, you will receive an email with the order details and a tracking number, if applicable.
3.3. VTI Engineering reserves the right to reject any order for reasons such as lack of stock, pricing errors, or non-compliance with the terms.
4. Shipping and Delivery
4.1. Delivery times may vary depending on the customer’s location and the selected shipping method.
4.2. Shipping costs will be calculated and displayed before confirming the purchase.
4.3. VTI Engineering is not responsible for delays caused by circumstances beyond its control, such as customs or courier services.
5. Returns and Refunds
5.1. Customers may request returns within [X days] of receiving the product, provided it is in its original condition.
5.2. Returns are not accepted for customized or made-to-order products.
5.3. For approved returns, shipping costs will be borne by the customer unless the product has manufacturing defects.
5.4. Refunds will be processed within [X business days] after receiving the returned product.
6. Warranty
6.1. Products sold by VTI Engineering come with a [X months/years] warranty against manufacturing defects.
6.2. The warranty does not cover damages caused by misuse, improper installation, or normal wear and tear.
7. Data Protection
7.1. Personal data provided will be handled in accordance with our privacy policy, available at [link to privacy policy].
8. Limitation of Liability
8.1. VTI Engineering shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.
9. Governing Law
9.1. All transactions made through our store shall be governed by the laws of [applicable country/jurisdiction].
For more information or assistance, contact us at [email address or customer service phone number].
Thank you for choosing VTI Engineering.
